Shipping and Return Policy

Note: When your product arrives, the consistency may be different due to climate changes through transit (warm/in a liquid state), but our packaging prevents the product(s) from rising above a certain temperature—it won’t be spoiled! Phases of U uses cold packaging protocols, which include gel shipping packs & thermal wraps to keep your product(s) as cold & fresh as can be. Upon arrival, put product(s) in refrigerator as soon as possible (if necessary) & it’ll go back to its normal state.